Contract Management is an enabling component of overall Customer and Supplier Governance which ensures that
contracts are genuinely at the heart of the relationship.
The Situation
The client, a sizable Swiss company, is confronted with a fast expansion of the number of contracts and suppliers. Legacy procurement and Vendor Management practices are aligned to legacy sourcing agreements. Cloud and "As a Service" agreements are far more dynamic but follow the same straight jacket.
Our Solution
From monolithic to adaptive sourcing supporting dynamic purchase of features and services. Best practices and processes to address the new requirements are collected, documented and configured in the toolset. New workflows need to accelerate entry and exit of the agreements
Processes are simplified, standardized and digitized (lean), increasing efficiency, speed and quality. It is workflow based and improves speed of contracting and facilitating contract changes. The solution supports higher process maturity and provides functionality to support cloud contracts as well as very complex contracts with SLA’s
It provides E2E transparency on what the contract includes and delivers, allowing to leverage the contract. It is role based allowing managed access to core information
It supports the increased demands for Risk management, Compliance and Control as well as the audit process. It supports internal and external collaboration and governance
In short it is a very user-friendly collaborative and affordable (
Conclusion
The project to simplify, standardize and digitize core sourcing processes brought down the cost of contracting and managing the contract by reducing the effort and supporting internal and external integration and collaboration. It resulted in a dramatically reduced time to contract. The key success factor after implementation was that the team loved to work with the solution as it supports in- and external collaboration and best practices for managing suppliers in a way which automates repetitive, administrative and unattractive work and outsources specialist tasks.
The client, a sizable Swiss company, is confronted with a fast expansion of the number of contracts and suppliers. Legacy procurement and Vendor Management practices are aligned to legacy sourcing agreements. Cloud and "As a Service" agreements are far more dynamic but follow the same straight jacket.
Our Solution
From monolithic to adaptive sourcing supporting dynamic purchase of features and services. Best practices and processes to address the new requirements are collected, documented and configured in the toolset. New workflows need to accelerate entry and exit of the agreements
Processes are simplified, standardized and digitized (lean), increasing efficiency, speed and quality. It is workflow based and improves speed of contracting and facilitating contract changes. The solution supports higher process maturity and provides functionality to support cloud contracts as well as very complex contracts with SLA’s
It provides E2E transparency on what the contract includes and delivers, allowing to leverage the contract. It is role based allowing managed access to core information
It supports the increased demands for Risk management, Compliance and Control as well as the audit process. It supports internal and external collaboration and governance
In short it is a very user-friendly collaborative and affordable (
Conclusion
The project to simplify, standardize and digitize core sourcing processes brought down the cost of contracting and managing the contract by reducing the effort and supporting internal and external integration and collaboration. It resulted in a dramatically reduced time to contract. The key success factor after implementation was that the team loved to work with the solution as it supports in- and external collaboration and best practices for managing suppliers in a way which automates repetitive, administrative and unattractive work and outsources specialist tasks.